Refund Policy

At Gauraa, we are committed to ensuring your satisfaction. Please read our refund policy carefully:

Refund Eligibility and Processing

Once we receive and inspect the returned product to verify its condition and your refund request, we will process your refund within 1-2 business days.

Refund Timeline

After processing, the refund amount will be credited to your bank account within 3-5 business days. Please note that the exact timing may vary depending on your bank’s processing times.

Shipping Charges

If the return is due to reasons attributable to the customer (such as a change of mind), the original shipping fees will be deducted from the refund amount. For returns resulting from product defects, incorrect items, or shipping damage, shipping fees will be fully refunded.

Additional Support

For more details, please refer to our Return Policy. If you have any questions or need assistance, feel free to contact us at info@gauraaceylon.com. This version is clear, professional, and sets proper expectations for customers regarding refunds.
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