Gauraa’s Privacy Policy details the company’s commitment to protecting the personal information of its customers and website visitors. It transparently outlines the types of data collected—including personal and usage information—how this data is used for order processing, communication, and marketing, and with whom it may be shared. Emphasizing user rights, data security measures, and compliance with global privacy standards, the policy ensures that customers are informed about their ability to access, correct, or delete their data. Gauraa Ceylon International prioritizes maintaining trust through ethical data handling practices and clear communication.
Information We Collect
- Personal Information: When you register, place an order, subscribe to newsletters, or contact us, we may collect your name, email address, phone number, shipping and billing address, and payment details.
- Usage Data: We collect information about your interaction with our website, such as IP address, browser type, pages visited, and time spent, through cookies and similar tracking technologies.
- Marketing Preferences: Your preferences regarding receiving promotional communications.
How We Use Your Information
- To process and fulfill your orders.
- To communicate with you about your orders, products, and services.
- To improve our website, products, and customer experience.
- To send you marketing and promotional materials, where you have consented.
- To comply with legal obligations.
Information Sharing and Disclosure
We do not sell your personal data. We may share your information with trusted third-party service providers who assist in order fulfillment, payment processing, marketing, and analytics, under strict confidentiality agreements.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. You can update your information or unsubscribe from marketing communications at any time by contacting us.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.
Children’s Privacy
Our products and services are not directed to children under 13. We do not knowingly collect personal information from children under this age.
Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.
Contact Us
For questions or concerns about your privacy, please contact us at:
Email: info@gauraaceylon.com
Address: Gauraa Ceylon International (Pvt) Ltd